Contact the eBazoo team
Mobile App BuilderWritten by SeriUpdated 1 min read
Send us a request from Help & Support inside Mobile App Builder. We reply there and by email.
The quickest way to reach us is from inside Mobile App Builder. Your request reaches our team with your store’s details attached, so you don’t have to explain which store you mean.
Send a request
- In Mobile App Builder, open Help & Support and click Contact support.
- Choose a Topic: General question, Billing & plans, Publishing & app stores, AI generation, or Something isn’t working.
- Add a Subject and describe what you need in How can we help? If something isn’t working, say which page you were on, what you expected and what happened.
- Click Send request.
Tip: Please don’t include passwords, API keys or customers’ personal data in your message.
Where our reply arrives
We reply in Your support requests on the Help & Support page, and we email you when we do. Each request shows its status: Waiting for eBazoo, eBazoo replied or Resolved. Open a request to read the conversation and reply. Replying to a resolved request reopens it.
Priority support
Scale and Enterprise include priority support, and Custom plans have a dedicated team.
Other ways to reach us
- Email hello@ebazoo.com for sales, demos and anything else.
- Browse the guides in this Help Center.
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