App Orders and the sales channel

Mobile App Builder is a Shopify sales channel. Products you make available to the channel appear in your app. Checkout runs on Shopify, and orders placed in the app show as eBazoo channel orders in your Shopify reports. eBazoo takes no commission on your app sales.

Connect the sales channel

1. Open Settings and find Sales channel.
2. Click Connect sales channel.

The channel appears in Shopify admin as “Mobile App (eBazoo)”. Use Refresh to update its status. Disconnect removes the channel, and your app stops receiving products from it.

Only staff who can manage settings can connect or disconnect the channel.

Choose which products appear in your app

Only products available to the eBazoo sales channel appear in your app. The same goes for collections.

1. In Shopify admin, go to Products and select the products.
2. Choose Include in sales channels and select the eBazoo channel.

In Mobile App Builder, Products & Collections marks each product In app channel or Not in app channel.

The App orders page

Open App Orders:

• Publishing shows how many of your active products are available in the app, how many app orders have synced, and when they last synced. Manage products and Open bulk editor open Shopify admin.
• Check product issues flags products that can’t be shown or bought in the app (no image, or no variants for sale) on each product’s page in Shopify admin.
• App orders lists the orders placed in your app, with date, items, payment and fulfillment status and total. Click an order number to open it in Shopify admin.

Orders appear within moments of checkout, and we also check for new ones regularly. Click Sync app orders to sync now.

Which orders count as app orders

• Only orders placed through your mobile app appear. Orders from your website or other channels don’t.
• In Analytics, orders and sales count only when checkout was started inside your app.
• Event numbers come only from customers who agreed to analytics in the app. eBazoo never estimates missing numbers.

What we store

For each app order, eBazoo stores the order number, totals, discounts and discount codes, payment and fulfillment status, and the items. We never store customers’ names, emails or addresses.

Tip: If a product is missing from your app, check that it’s active, has at least one image and a variant for sale, and is included in the eBazoo sales channel.